Shipping information:
Shipping
F.O.B. Melbourne, Florida unless otherwise indicated.
Customer chooses service level (Ground, 2nd Day Air, Next Day Air) and choice of carrier (USPS, UPS). Heavy and Hazardous Shipments will be sent by freight trucking carriers.
When placing orders through our online shopping cart, we use your shipping address (zip code) and access www.USPS.com and www.UPS.com to retrieve actual shipping cost and reveal this information to you before we require you to provide payment information.
Click here to see a Time in Transit map for UPS and FedEx Ground from our plant in Florida. (A new window will open)
We can usually process orders received by 1 PM Eastern Standard Time, and will do everything possible to get your order shipped the same day with any service level you choose.
With your order we will include product information, application instructions and safety data information.
International Shipping:
We ship worldwide by several methods depending on the weight, please Contact Us us for details.
Privacy Policy:
Information collected at our website will only be used to complete our mutually agreed upon transaction. We will not sell, share, or rent any information to others in any way.
We do not collect information from our visitors other than during the order process or from a submitted Request For Quotation.
We request information from our customers on our order form, contact information (name and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fill customer's orders only. If we have trouble processing an order, this contact information is used to get in touch with you.
Security:
We take every precaution to protect our customer's information.
When you submit sensitive information from our website, your information is protected both online and off-line.
When our order form asks you to enter credit card number, that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just browsing.
MISC. INFORMATION
Fax Orders to: (321) 956-7728 Please include your name (as it appears on your credit card), note Visa or MasterCard, your credit card number, expiration date of card, your signature, and the date of your order.
Mail Orders to: Hy-Tech • P.O. Box 216 • Melbourne, Fl, 32902, USA. Please make checks or money orders payable to Hy-Tech.
PROBLEMS?
If you are experiencing any problems with using our shopping cart, we would appreciate it if you would let us know. Click here to contact us with your feedback and Thank You!
See Also: Ordering Information
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